COVID-19 Policy
Aura Hair Group BC

All clients will be screened prior to booking an appointment with the self screening tool: BC.THRIVE.HEALTH/COVID19

Updated Safety Protocol

  • We will only allow entrance into our salons to those clients that already have a service appointment or intend to book an appointment. No friends, family, or pets allowed during your appointment.
  • Limited in salon browsing allowed in our retail areas at this time, products can be purchased by asking your service provider or salon coordinator. 
  • We will have no waiting areas at this time. Therefore, we ask that you arrive to your appointment on time.
  • We ask that you adhere to all physical distancing (6 feet) apart and sanitize properly once arriving in salon.
  • We have taken steps to ensure your safety in all the different areas of our barbershops, salons, and spas.
  • We meet all requirements of Fraser Health and WorkSafe BC.
  • Service staff will be wearing face masks during services. Face shields will be worn for facial services, face waxing services, and hot towel shaves when clients cannot wear a mask.

Updated Service Protocol

  • All employees are required to be in proper PPE.
  • Masks are mandatory, clients are required to bring own face mask to appointment. Due to limited stock, we cannot guarantee to have a mask available.
  • Station and sink disinfecting will be done between each client.
  • Fresh linens will be provided including capes, and towels for each client.
  • All equipment and tools will be disinfected and sanitized between every client.
  • We ask that our employees wash their hands between each client.
  • Spa rooms and styling stations will be cleaned and ready before every client following proper sanitation.
  • Our preferred method is CONTACTLESS PAYMENTS. Please note we accept VISA, MASTERCARD, AMEX and DEBIT. Our Pinpads are Sterilized after every use. CASH Payment accepted if Contactless not present.